Title: oomates
Author: oomates
Published: <strong>جولای 7, 2026</strong>
Last modified: جولای 30, 2026

---

جستجوی افزونه‌ها

![](https://ps.w.org/oomates/assets/icon.svg?rev=3593282)

# oomates

 توسط [oomates](https://profiles.wordpress.org/oomates/)

[دانلود](https://downloads.wordpress.org/plugin/oomates.1.11.1.zip)

 * [جزئیات](https://fa-af.wordpress.org/plugins/oomates/#description)
 * [نقد و بررسی‌ها](https://fa-af.wordpress.org/plugins/oomates/#reviews)
 *  [نصب](https://fa-af.wordpress.org/plugins/oomates/#installation)
 * [توسعه](https://fa-af.wordpress.org/plugins/oomates/#developers)

 [پشتیبانی](https://wordpress.org/support/plugin/oomates/)

## توضیحات

oomates is an AI agent built for WooCommerce that helps your store sell more, support
faster, and capture leads automatically.

#### Product Discovery & Sales

Your customers can search, browse, and buy products directly inside the chat widget.
oomates understands natural language queries, shows relevant products with variants,
and lets shoppers add items to their WooCommerce cart without leaving the conversation.

#### Customer Support

oomates answers questions about orders, shipping, returns, and store policies using
your store’s actual data. When it can’t resolve an issue, it automatically creates
a support ticket for your team.

#### Lead Capture & Scheduling

Qualify leads through natural conversation, book appointments via integrated calendar,
and sync everything to your CRM.

#### Key Features

 * AI chat widget embedded on your store
 * In-chat product search and cart management
 * Real-time WooCommerce cart integration (add, update, remove items)
 * Order status tracking and notifications
 * WhatsApp channel support
 * Email marketing automations (abandoned cart, post-purchase, welcome series, win-
   back)
 * Custom agent persona and branded tone
 * Configurable store rules and policies
 * Support ticket escalation

#### How It Works

 1. Install the plugin and enter your oomates secret key
 2. The plugin embeds the oomates widget on every page of your store
 3. Customers interact with your AI agent to find products, get support, and complete
    purchases

### External Services

This plugin connects to the **oomates** platform to provide AI chat functionality.
The following external services are used:

#### oomates Backend API

 * **Service:** oomates API (`https://api.oomates.com`)
 * **Purpose:** Fetches widget configuration, processes AI chat conversations, logs
   cart events, and handles automation webhooks (order events, status changes)
 * **Data sent:** Store URL, cart operations, order details (email, items, totals),
   WooCommerce session IDs
 * **When:** On every page load (widget config), on cart operations, and on WooCommerce
   order/status events
 * **Terms of Service:** [https://oomates.com/terms](https://oomates.com/terms)
 * **Privacy Policy:** [https://oomates.com/privacy](https://oomates.com/privacy)

#### oomates Widget (CDN)

 * **Service:** oomates CDN (`https://cdn.oomates.com`)
 * **Purpose:** Serves the chat widget JavaScript (loader and widget UI)
 * **Data sent:** None (static asset download only)
 * **When:** On every front-end page load

#### Analytics

 * **Service:** Mixpanel (`https://cdn.mxpnl.com`)
 * **Purpose:** Collects anonymous widget usage metrics (e.g. widget opens, searches)
   to power analytics in your oomates dashboard
 * **Data sent:** Widget usage events
 * **When:** When the chat widget is loaded on front-end pages
 * **Privacy Policy:** [https://mixpanel.com/legal/privacy-policy](https://mixpanel.com/legal/privacy-policy)

## نصب

 1. Upload the `oomates` folder to `/wp-content/plugins/` or install via the WordPress
    plugin screen
 2. Activate the plugin through the “Plugins” menu
 3. Open the **oomates** menu in your WordPress admin and enter your secret key (starts
    with `cpd_sk_`)
 4. The chat widget will appear on your store automatically

#### Requirements

 * A oomates account — sign up at [oomates.com](https://oomates.com)
 * WooCommerce 5.0 or later (optional — required only for cart, order, and automation
   features)

## سوالات متداول

### Do I need a oomates account?

Yes. The plugin connects your WooCommerce store to the oomates platform, which provides
the AI agent. Sign up at [oomates.com](https://oomates.com).

### Does the plugin work without WooCommerce?

The chat widget itself will load on any WordPress site, so oomates can still serve
as a conversational assistant for service-based businesses. However, e-commerce 
features — cart integration, product search, order tracking, discount rules, and
marketing automations — require WooCommerce to be installed and active.

### Can I customize the widget appearance?

Yes. You can adjust the bubble position (horizontal and vertical offset) from the
plugin settings page. Colors, avatar, and welcome messages are configured in your
oomates dashboard.

### What data is sent to oomates?

Cart operations, order details, and store URL are sent to the oomates backend for
AI processing and automation. See the “External Services” section for full details.

## نقد و بررسی‌ها

![](https://secure.gravatar.com/avatar/e2510e9ad7f39421ec44a13dc732c22931c0cefbe015cca8450e3ad4d0a728d7?
s=60&d=retro&r=g)

### 󠀁[Amazing AI Agent!](https://wordpress.org/support/topic/amazing-ai-agent/)󠁿

 [danielkpsh](https://profiles.wordpress.org/danielkpsh/) جولای 31, 2026

I was really surprised by how good this product is, it saves so much time! Like 
having two new employees working for me 24/7. I took the cheapest plan, it is good
enough for me.

 [ خواندن تمامی 1 نقد و بررسی‌ ](https://wordpress.org/support/plugin/oomates/reviews/)

## توسعه دهندگان و همکاران

“oomates” نرم افزار متن باز است. افراد زیر در این افزونه مشارکت کرده‌اند.

مشارکت کنندگان

 *   [ oomates ](https://profiles.wordpress.org/oomates/)

[ترجمه “oomates” به زبان شما.](https://translate.wordpress.org/projects/wp-plugins/oomates)

### علاقه‌ مند به توسعه هستید؟

[کد را مرور کنید](https://plugins.trac.wordpress.org/browser/oomates/), را بررسی
کنید [مخزن SVN](https://plugins.svn.wordpress.org/oomates/), یا مشترک شوید [گزارش توسعه](https://plugins.trac.wordpress.org/log/oomates/)
توسط [RSS](https://plugins.trac.wordpress.org/log/oomates/?limit=100&mode=stop_on_copy&format=rss).

## گزارش تغییرات

#### 1.11.1

 * Security: cart and checkout events are now sent with the site’s plugin authentication
   token

## اطلاعات

 *  Version **1.11.1**
 *  Last updated **3 هفته پیش**
 *  Active installations **کمتر از 10**
 *  WordPress version ** 6.0 یا بالاتر **
 *  Tested up to **7.0.4**
 *  PHP version ** 7.4 یا بالاتر **
 *  Language
 * [English (US)](https://wordpress.org/plugins/oomates/)
 * Tags
 * [AI Chatbot](https://fa-af.wordpress.org/plugins/tags/ai-chatbot/)[customer support](https://fa-af.wordpress.org/plugins/tags/customer-support/)
   [live chat](https://fa-af.wordpress.org/plugins/tags/live-chat/)[sales assistant](https://fa-af.wordpress.org/plugins/tags/sales-assistant/)
   [woocommerce](https://fa-af.wordpress.org/plugins/tags/woocommerce/)
 *  [نمایش پیشرفته](https://fa-af.wordpress.org/plugins/oomates/advanced/)

## امتیازها

 5 out of 5 stars.

 *  [  1 5-star review     ](https://wordpress.org/support/plugin/oomates/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/oomates/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/oomates/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/oomates/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/oomates/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/oomates/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/oomates/reviews/)

## مشارکت کنندگان

 *   [ oomates ](https://profiles.wordpress.org/oomates/)

## پشتیبانی

چیزی برای گفتن دارید؟ نیاز به کمک دارید؟

 [مشاهده انجمن پشتیبانی](https://wordpress.org/support/plugin/oomates/)